How did I lose my rank?

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BryanStrqfes

Partier
Aug 30, 2016
8
0
11
My In Game Name: BryanStrqfes
I suddenly log into Minecraft Party Zone and I was Elite and now my rank is gone :(
 
A admin or HMOD should do something about dis
 
0.0
 
Hmm that's odd not quite sure why this would have happened
@Dizzeh
 
I suggest you try relogging if that doesn't work contact an Admin.
 
It's worth emailing [email protected] with your transaction ID you were sent when you purchased your rank.
 
Guys I have tried many times to relog and it never worked. I even logged out of my account and logged back in and it wont work.
 
0_0
 
I bought Elite for this one but I would like to bring it over to Ashqr my other account
You can't bring it over to another account it can only be placed on one account.
I guess if they haven't got their rank yet they could prove that they're the other person and have it placed on that one instead. But yea, like Heem said you can't transfer ranks between alt accounts etc.
How do I?
To contact this email you need to log onto your initial email website, e.g. Gmail, Outlook etc. (This 'tutorial' will be based around Gmail, since that's mine.) First, you log in with your email on gmail etc. Secondly, you click on the "COMPOSE" button as shown below.
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After clicking on this, a prompt will pop-up, as shown below;
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Here, you insert the MCPZ support email ([email protected]) and add necessary title. There will be an example shown below, which will consist of a brief explanation of an "issue" so you get a good understanding of what you might need to say. Also, you must show full proof that you did purchase the item, otherwise no action can take place.;
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After you've followed these steps, wait patiently for a response from the Team, and soon enough the issue should be resolved. Hope this helps c:
 
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