Can't log onto games

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ilovepizzaalot

Champion Partier
Feb 5, 2015
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Hey, I'm justynthepsycho, I'm an Elite+ and every time I try to log into a game of murder it says my rank couldn't be retrieved and I can't play. If any staff could help me out with this it would be greatly appreciated. Thank you.

Justyn
 
You may need to click a different sign.
 
Hello! We're sorry to hear you're having this issue.
Some murder signs are currently broken or glitched, and that may be why you're running into this issue.
As said above, try clicking a different sign, despite them all to appear to be broken, there are a few that work.

However, since you are an Elite+, you can play our beta Murder instead if this problem keeps reoccurring.
You can do this by typing /joinbeta BetaMurder1.

If you have any more questions or concerns regarding this topic, I suggest creating a "Question" ticket via our forums, or contact a staff member privately. You can also message me and I can try to assist you from there.

Have a great rest of your day!
 
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