Back in my day

[WolfMeow]

You could read user reports.
Staff had to reply instead of changing the user report to solved.
¯\_(ツ)_/¯

 

[ArrayLists]

You could read user reports.
Staff had to reply instead of changing the user report to solved.
¯\_(ツ)_/¯

Staff can still reply to reports, plus there is no reason to allow people to see user reports.