General Harder to become staff needs to be more strict

Discussion in 'Suggestions' started by Lucas4Jesus, Sep 4, 2019.

  1. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    Hey so i don't really play on the server i used eh i joined a few other servers to see other staff teams idk if its just me complaning about this i think a lot of the staff right now is very unprofessional also no Europe staff memebers when i join there really is never any staff on im from europe thats a problem def. idk why there is no staff for europe timezones.

    but i think there needs to be a system that makes it harder to become staff cuz right now you almost can't miss the trainee part. Like if you could judge them on play time the amount of work they do and if they are actual fair. because sometimes the staff can't take jokes (personal experience) i think that is wrong don't act intimidating when its just for fun. also staff shouldn't get warnings its just a straight demote depending on the mistake they make it will take an amount of time before they can reapply.

    just in general be more strict about who becomes staff and don't random demote people without reason of course also add playtime for the current staff members like they have to get a certain play time every week maybe like 5 hours per week thats a really good system if they have school and they're busy simply they shoulnd't be staff that is the owner responsibel. also if a person is gone for months cuz of work don't let them keep staff they need to resign and reapply if they will be staff again. i think its important to think this way cuz otherwise you will have a mod gone for 4 months which is just no go. (this is only suggestion you don't have to do it but its a great way to keep in control and get the better staff) also many of the staff rn is more like picked cuz they're friends what if i apply i prob wont be accepted even through ive been on here for years ive been staff for years on other servers but because im not that known i prob wont be picked don't which is really weird you pick people depending on how good they are also trainee system should last for a month not 2 weeks or whatever it is 1 month to 2 months you need to make sure that you picked the right people again be more strict.

    ps i don't hate the server but it can be improved so much with the staff thing like its really bad :)
     
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  2. Mr McDucky

    Mr McDucky Newbie Partier

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    I think staff is great on most servers unless they don't know what they are doing because they don't have experience but it's good for learning. I also think that it is pure luck that staff isn't on in European timezone when your on because staff is almost on 24/7. Sometimes the server also has little staff so they can't find someone to get on in a different timezone. I also think the requirements are reasonable if you need some experience on your first Minecraft server you staff on. Personally I want to apply later this week I just have to wait to meet the requirements which is fair to me and other players. I just think you should see how the server is these days and give your opinion after maybe a week.
     
  3. witchy

    witchy Extreme Partier Elite+

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    I think the staff right now is very professional, but that is just my opinion, we all have our own. :)
     
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  4. ABerryyy

    ABerryyy Legendary Partier Elite+

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    Staff do their very best but they're humans too, I do not see them being unprofessional.
    For many staff along with the Europe staff, school has just begun and I'm sure they're preparing for their new year, usually they're there if not you can create reports to report players who bend rules, you cannot expect them to linger around all day, they have lives too. If you wish to help out, feel free to apply for helper to fill out the timezone gap where staff are absent.
    That is straight out unfair, staff make mistakes, we make mistakes, they try their best, if every slip up got staff demoted, there will be none left. Staff like every other person once demoted/resigned/denied for helper have to wait the 2 month period before reapplying.
    They're already required to have a consistent playtime, which is not disclosed but I'm sure they have requirements to fulfill and do fulfill them, maybe not when you're online. If a staff doesn't fulfill their requirements, they are warned/demoted.
    Indeed, no staff is allowed to stay on leave for longer than a certain time period, they'll be recommend to resign from their position and reapply as you said if they plan to be away for a long period of time.
    They are picked on how mature and promising personality they show to help out the server in many ways. Yes there are some flaws but personal opinion is not taken into account only your behavior across the platforms matter and how helpful you are and if you deserve the promotion. Being friends with staff has less or nothing to do with being accepted.
    Once promoted to helper, the normal wait period before being promoted to Mod is 2 months or less depending on how you do, if they do not meet up to expectations as a helper, they are demoted.
    If you are relating to discord trainee, discord trainees also have a 1-2 months trainee period before being promoted to discord mod. This period depends on how well they learn and how well they perform their job.

    Overall, if you have any problems with specific staff members, feel free to report them here and they'll be looked into by higher staff.
     
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  5. Aventasaurus

    Aventasaurus Heroic Partier Hipster

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    Pretty much what ABerryyy has said above is indeed the case on how we currently run/moderate the staff team. This is not to say we're not open to suggestions on how we do this, but not in a format like this.

    It's difficult to suggest how staff acceptance and moderation can be suggested when the majority of people have no idea how it is actually run. All you see is what is made public, when we prefer to be pretty private about staff matters where it is deemed fit.
     
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  6. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    they're suggestion that can be tried if it doesn't work just remove them i quited 3 years ago i came back nothing has changed it has a okay playerbase but it has not improved its still only 30 to 50 players which is actual lower than i used to be maybe find a solution to the player problem in europe could be awesome to not only see 5 people when its in my timezone (europe) also the things i said and suggested is things ive witness on other servers ive been a part off but if you cant see in to the future and you wont improve when the server will stay at the same playerbase has a company you should always aim higher pz might in the future be over lead by another server and even lose another good chunck of the playerbase. the thing about demote you gotta make it more strich when people make mistakes you gotta think about the server the server is number 1 priority which ive experience that on this server it doesn't do that and is a big thing in that the server hasn't improved at all in the couple of years and thats why i think the staff is lazy cuz theyre not doing anything to improve the server
     
  7. Iruu

    Iruu Staff Manager & Build Team Leader Staff Member Administrator Hipster

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    We do have European staff, you just happen to not see them on at the times your on, which is fair. It seems unfair to judge the staff team based on what they do as they can't do much for the server. They're volunteering to moderate the server, not make it better by making games, fixing bugs, etc, that you would expect from Developers, and they're quite busy as it is with doing other things for PartyZone

    Moderation mistakes compared to full on Code mistakes are completely different things that don't give much damage to the server. It's quite harsh to expect the staff members to not make mistakes as we are human but we do learn from mistakes. Demoting for small things would make the player base go down because of how unfair it is and who would want to be staff if you get demoted for a very tiny small mistake?

    We're always open for suggestions on anything dealing with PartyZone, but keep in mind there are different teams dealing with the network and best not to confuse them when making a suggestion. Moderation and Development are completely different things. Yes Moderation can help the server with keeping it clean and punishing rule breakers, but they can't actually break the server with one mistake

    Thanks for the suggestion though!
     
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  8. Timelord

    Timelord Heroic Partier VIP+

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    Staff try their best, not to say there is a few moments where it isn't what you would expect but they do. People disappoint and many times you only focus on the disappointment you see not the good they infact do and try. As said by Ned many network staff members have put thousands of dollars to keep this server alive. Now that's a ton.

    There are a lot of ways that the server could improve and for myself I just believe the server needs to be more organized and possibly present themselves in a better way. Anyways I would just get over it and deal with what we have and try to help out yourself.
    I'm not certain they are implying gameplay improvements although possibly.

    Some mistakes should try to be avoided. I'm not certain how it is now but from my experance of being banned twice and receiving a no from both appeals and therefor trying my best to prove my innocence via pms it seemed that the team at the times were too quick on bans. Although the first time he was completely chill and tried his best so I can't ignore that. Still that is the past and I expect to not be banned a third time unless I actually hack. (Not certain if the parties involved were punished at all for false bans or not although to me it appears as they weren't.)

    At my second experance I was gonna give up after my message to Desertmeadow as I was tired of being falsely accused. This is my main point of the whole story and experance. I felt as I couldn't play murder anymore as I had a fear of being banned.
     
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  9. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    You're server playerbase already have a lot of problems with the staff team a lot of them which ive experience and why many just quit the server i don't think you understand what im trying to say maybe not demote instant but make it a strict punishment.

    your staff is known to be abusive and you can ask your own playerbase about that opinion and its not only default who have experience this bad behavior by your staff.

    you need to find a solution cuz a lot and i mean unusally a lot of players hate your staff team which you must have noticed. but its your choice to either fix it or just leave it like that cuz its been the same for years and years and the server playerbase has gotten down and you know it so why are no improvement or solutions happening minigames never brough new players to the server.

    this post is all about that TOO many mistakes is being made my your staff team almost 3 years and no improvements no bigger playerbase has a manager you should take more good care of the server and actual consider some of my suggestion or atleast try them out
     
  10. Spirits

    Spirits Heroic Partier Elite+

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    do you run your own server, OP? or at least moderate one?
     
  11. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    im currently helping building a server but no i resigned from being staff. but yes i do have experience with how servers work. and also i know a lot of people who also have a lot of experience where ive been taught things
     
  12. Iruu

    Iruu Staff Manager & Build Team Leader Staff Member Administrator Hipster

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    As said by ABerry, we do have things in place dealing with the staff team, just things not open to the public. If there is a problem with a staff member it's best to approach leadership about it instead of keeping it in the dark. Staff members do get punished, it's no secret as it can lead to demotions, being too strict would be the downfall of the staff team. Our system if fine the way it is without being too hard on any members

    As said before, report the staff member if they're being abusive and provide proof. We can't do anything if nothing is reported and can only go so far with looking into things

    Your suggestions are not new to the staff team as we have systems in place for them, therefore it makes it difficult to change when we have them. Just the community doesn't know the way they work and the insides of staff + leadership. If you want your suggestion accepted it's best to provide examples of ways we can improve it instead of "demote, more strict, players hate staff, ect." Anything helps
     
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  13. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    Been there for years but quited duo to the fact i got into drama with a abusive member who i wont name. the playerbase has gone down cuz of people disliking the staff and its gonna become a problem but you havent been on here for that long its been 3 years and no improvement on the server at all and still people dislike the staff a lot this post is about a solution but the higher staff is too lazy to want to change

    why are you dodging the question about the fact i put "playerbase" in there and recently ive been warned for no reason on your discord server which is currently getting fixed. also ive been unfairly perm muted for some reason i understand if i would get muted but not perm mute which is weird. but if you want proof why dont you ask your community how the feel about the staff. also do you know why there isnt many europe players on the server anymore and why the playerbase has dropped down even from the NA. you are dodging a lot of things that ive said here which is making me seem right
     
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  14. Aluux

    Aluux Mythic Partier Elite+

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    Blaming the playerbase decline solely on the staff team is rather harsh, as said above the staff team try their best to achieve the best they can, we're only humans volunteering to moderate a minecraft network, we're bound to make mistakes. I wont deny their has been a decline in players over the recent years, however its not purely due to the staff team, there are many reasons behind why this may have happened.

    There aren't many Europe players because our predominant playerbase is American, and they're asleep at the times when the Europeans are on, as well as this everyone has started/soon to be starting school again.
     
  15. Iruu

    Iruu Staff Manager & Build Team Leader Staff Member Administrator Hipster

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    I'm barely dodging, it's more of staff can only say so much without it being considered leaking information. There have been changes made within the staff team since Kirstree resigned earlier this year, just things not open to the community as it handles with the staff team. Dealing with the community, what do you suggest we could possibly do? This is a suggestion thread but instead it's more of someone getting falsely punished and putting it on here instead of handling it accordingly. If you were falsely punished you may create an appeal and a leadership member will handle it. Dealing with Discord, you can message HelloColdWorld as she deals with discord staff while I do backend things for the discord staff team

    We do have European players and staff, we used to get 100 players+ in the summer, but school has started up again so that makes it fall a bit during the morning. Handling what the community thinks of staff, that's their opinion. Moderation staff don't have to be liked to be amazing at their job. It can go both ways for the community and staff, staff are still apart of the community and not everyone likes everyone. We don't pick staff based of how well they are or aren't liked, it's experience, how well they'll do with moderation, and how well they are towards others
     
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  16. Lucas4Jesus

    Lucas4Jesus Extreme Partier

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    so you are confident that your moderates are good? do you often check on them to see if theyre doing their work properly cuz being so confident must mean you have been watching them. also some staff info should be leaked out to the public if there is changes to the staff team when why not let people know? that makes me confused can you give me a proper explaination.

    Aluux i literally have had beef with you in the past you are the last person who should write in here ofc you can but you of all people should know why im making this post
     
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  17. Iruu

    Iruu Staff Manager & Build Team Leader Staff Member Administrator Hipster

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    It's not the communities information unless there was a predator on the team then it would be their business, but until then, it's not. Changes made within the staff team are changes for the staff team only, not to benefit the community but to help the staff, so the community doesn't need to know. I'm also not so confidence, more of they're doing well so leadership is comfortable with them being staff, as long as they don't cause problems as anybody can do

    Unless you add to your suggestion on how to improve your suggestion or to add more, this will be included as off topic. You can private message me if you'd like to continue this there as I'm open to all criticism you or anybody else has, as it helps me understand where we can improve if there is a need for an area to be
     
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  18. Cattt

    Cattt Heroic Partier Elite+

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    I’m going to give my two cents here as both a staff member, a player and the leader of our Forums Suggestions team. It could be ideal when making a suggestion to include evidence on why you believe this. Your idea of “unprofessional” can differ to either small or severe levels.

    A lot of your statements made in this brief are confusing and to be blunt, contradictory. Here is an example of what I mean by this:

    “idk if its just me complaning about this i think a lot of the staff right now is very unprofessional”
    “sometimes the staff can't take jokes (personal experience) i think that is wrong don't act intimidating when its just for fun”



    “also staff shouldn't get warnings its just a straight demote”

    Let’s apply this to a realistic scenario to help you understand why this suggestion is not ideal. You go to school late one day simply because you missed the bus. You made a minor mistake. When you arrive at school late, you are stopped by the principle and told you are no longer
    to attend this school- because of missing the bus.

    This can be applied here. I’m not going to use the cliche saying staff are human too, because you are aware of this. However, you need to understand that our staff team consists of early to mid-teens. Their judgment in different scenarios is constantly developing ( literally ) and
    demoting them because of a slip-up is extremely unrealistic and can be discouraging.


    “also many of the staff rn is more like picked cuz they're friends”

    This is extremely false. Those who are selected as staff received their position from many components they have. It’s flat out wrong to downplay someone’s abilities as a staff member because of your belief and statement ( with absolutely no evidence ) that majority of the staff
    on our team were selected just because they were friends with someone. We follow a strict, undisclosed, protocol when it comes to applicants. Unfortunately, I cannot disclose what we do in those situations, however, I can tell you that your belief is absolutely wrong.


    “what if i apply i prob wont be accepted even through ive been on here for year”
    Being on PartyZone for a period of time does not prevent or determine that you will get a position on the staff team. There are many attributes that play into the position as I’ve stated. If you follow the rules then quite honestly you shouldn’t worry, because there wouldn’t be
    anything to worry about.


    “ is really weird you pick people depending on how good they are”
    This doesn’t make sense to me. Your suggestion is mostly based on how we can improve and ensure someone is good at being a staff member, but you are confused about why we select someone as staff based on similar abilities.


    "came back nothing has changed it has a okay playerbase but it has not improved its still only 30 to 50
    players which is actual lower than i used to be maybe find a solution to the player problem in europe"



    You are telling us it hasn’t improved. Now what? We base our actions off the ideas of the community: suggestions. Telling us you believe there is a problem isn’t doing much without telling us how and in what areas we can improve, after all, you are actively apart of the community, thus you are more likely to see where these problems are and what you’d like to see differently to solve them. We are constantly open to improving, however so far if I am being completely honest, you haven’t given us that information. You are telling us these problems,
    mostly not knowledgeable and open to understanding that we do handle situations privately, and not giving us any sort of examples on how these problems are identified as true. For example, if there were not many players online from Europe, a possible solution would be “Let’s invite some of our friends to play!”

    Problem - Possible Solution - Action

    Regardless, maybe the problem is that you are coming online at a different time compared to when one of our European staff member. There are a bunch of things that play into an issue and you have to be open to identifying all the possibilities in order to solve it. Blaming it solely on the staff team is not logical, as there is no reason they are at fault for this problem you are explaining.



    “ thats why i think the staff is lazy cuz theyre not doing anything to improve the server”


    This is a huge misconception. Our staff members dedicate real time to the network. They could be outside, hanging out with friends instead of helping the network. They are here to improve the experience of PartyZone to make it a safe, comfortable environment. Without our lovely staff team doing the best at their job, there would be many situations you would feel frustrated and uncomfortable with such as but not limited to:

    - Stopping a sensitive conversation from continuing
    - Dealing with those who break the rules, such as hackers.

    Thanks to them, you are less likely to be put in those situations.


    "your staff is known to be abusive and you can ask your own playerbase about that opinion and its not only default who have experience this bad behavior by your staff.”


    If there’s an abusive staff member you should be reporting it to the forums. Leadership has real lives and we obviously cannot be around twenty-four seven to witness this. Those who decide not to report it simply because they think it doesn’t do anything contributes to this problem. Leadership will properly and appropriately deal with those involved. Even if you don't see it, we do handle it.


    “the server playerbase has gotten down and you know it so why are no improvement or solutions happening minigames never brough new players to the server.”

    This, again, has no involvement with the staff team. Thus, you should speak to either Noble or a developer to express your feelings in that area.

    "this post is all about that TOO many mistakes is being made my your staff team almost 3 years and no improvements no bigger playerbase has a manager you should take more good care of the server and actual consider some of my suggestion or atleast try them out"


    Most of your post contains information that isn’t helpful. You are telling us something is wrong, but you aren’t explaining in great detail how or why you believe something is wrong. We have worked extremely hard to make PartyZone a great experience for all, and we continue to do so. Iruu is likely one of the best managers I have been able to work with being apart of any staff team. She takes amazing care of our staff members and reaches out to anyone she sees is in great distress. If Iruu did not take good care of the network, why would she even be staff manager? It’s a harder job than you’d think and unless you are in those shoes you could not possibly understand.


    Overall, I don't see any of this related to your suggestion. In the beginning, you made a few good suggestions, but after that, it became a downfall of expressing frustration and anger over ideas that are not backed up sufficiently. We understand that it's frustrating to see the network in such a completely different place compared to two years ago, however, this doesn't mean it is entirely the staff team's or Iruu's fault. There are many things that contribute to where we are and why. I do appreciate that you took this time to do this but I hope to see more of it related to the first post.
     
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